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Services supporting schools and settings

School Effectiveness

The School Improvement Service consists of link advisers and associate advisers. The School Improvement Service works with school leaders and governors. They work to support pupils to achieve their academic potential.

Key Contacts:

Assistant Director School Effectiveness: Paul Smith

General enquiries:

South: Victoria Ludlow

Mid: Ian Rogers

West: Claire Conley-Harper

North: Rebecca Vaughan-Barrett

SEND and Inclusion Link Advisers

SEND and Inclusion Link Advisers – work across School Effectiveness and the Inclusion Teams. They work with the School Effectiveness Area Education Advisers to promote inclusive practice. The Advisers attend the Area Inclusion Improvement Boards to encourage sharing of good practice. The team works with schools to put in place the OAIP and the Inclusion Framework. They support school leaders to use the documents effectively. The team work to improve outcomes for all pupils in school settings or across localities. They also act as Link Advisers for individual schools including the maintained special schools.

The team support the SEND and Inclusion Strategy including developing SENCo Leadership Forums. They run a weekly telephone consultation service for SENCOs and school leaders . Called ‘SEND and Inclusion Solutions’, the service takes place on a Tuesday morning. Booking information can be found on West Sussex Services for Schools.
The team work closely with colleagues from the other Inclusion teams such as ASCT, LBAT and Sensory Support Team. Their work complements the pupil focussed work. They offer support where issues of inclusion may be best served by a strategic approach to whole school development. The team also work with the EPS, SENAT and the Fair Access Teams to support a local authority graduated approach

Key contacts:

(North) Claire Prince

(Mid) Gemma Humphrey

(West) Louise Burgess

(South) Rachel Mcdonald-Taylor

To find out more about the SEND and Inclusion Link Advisers telephone consultation service please watch the short video below.

Virtual School for Care Experienced Children

The Virtual School monitors the educational progress and attendance of all children looked after by West Sussex. The school provides advice and support to those children looked after. They also support the adults working with those children. In particular, the team supports Social Workers, Carers and Designated Teachers for Children Looked After. They support them to plan for good educational outcomes.
The Virtual School also offer advice and information on the education of previously looked after children.

Key contacts

Tina Marshall : Virtual School Coordinator

Sarah Clark: Head of Virtual School

For pre-school and primary school children who are now adopted or subject to Special Guardianship or Child Arrangements Orders. Support is provided for school staff regarding referred children who are having difficulties settling to learn, using trauma sensitive approaches.

Key contact:

Pam Barnes: Advisory Teacher

Safeguarding in Education

The team are the strategic lead for practice and policy development. The team are responsible for the Education for Safeguarding Curriculum (E4S). They carry out in school safeguarding audits, Designated Safeguarding Lead (DSL) training and DSL network meetings. They offer general safeguarding advice and guidance.

Key contacts:

Jez Prior, Safeguarding in Education Manager

Alison Hannant, Safeguarding Advisor

Multi-Agency Safeguarding Hub (MASH)

The Multi-Agency Safeguarding Hub (MASH) aims to provide a single and consistent point of access to advice, guidance and decision-making.  They give guidance about the right level of help needed to keep each child safe or achieve change.

Contact details:

Tel: 01403 229900
(Out of Hours – 0330 222 6664)
MASH Education Advisors:
Kay Jones
Elle Ford
For advice and guidance for education based safeguarding enquiries please call the Safeguarding in Education Line: 03302 224030

Governance Services

The service provides information on how to become a school governor. It also gives useful information if you are already a school governor

Contact details:

Governors Home Page on West Sussex Services for Schools

If you have any questions about the clerk/governor roles, or more complex governance issues such as complaints, please contact your support officer:

Jackie Gatenby – Support Officer
Ruth Marsella – Support Officer

For general administration queries including appointments and resignations please
Phone: 0330 22 28887

Other Contacts within the Governance Team

Claire Lansley – General Adviser

Tracey Bennett – Associate Adviser

Derry Richardson – Associate Adviser

Statutory Advisory Council for Religious Education (SACRE)

Area Education Adviser – Victoria Ludlow


Moderation and Assessment Manager – Tanya Davis-Munro

Short breaks

West Sussex County Council has a statutory duty under the Breaks for Carers of Disabled Children Regulations 2011 to provide short breaks for children and young people with additional needs and disabilities, and their families. Short breaks cover a range of activities from an hour’s sports activity, a summer playscheme, evening cinema trip or a fun day for the whole family. Further information on the activities on offer can be found on the Local Offer short breaks page. or by emailing the SEND commissioning team.

Learning Outside the Classroom (LOtC)

Advice and guidance on how LOtC can be used across the curriculum to promote active learning. The LOtC team also offers a wide range of training opportunities to support CPD in schools.


Simon Whitmore
Tel: 0330 222 7009

Emergency Planning

Contact: Simon Whitmore
Tel: 0330 222 7009

Newly Qualified Teachers (NQT)

West Sussex provide the role of Appropriate Body for newly qualified teachers (NQT). This happens in teachers’ statutory induction year and includes a programme of professional development. The service provides recruitment and retention advice and guidance. It also answers teacher training queries.

Contact Details: Associate Advisor – Carol Vigor

Head of SEND and Inclusion

Contact: Helen Johns – Assistant Director, SEND and Inclusion

Special Education Needs Assessment Team (SENAT)

West Sussex Educational Needs Assessment Team (SENAT) works with pupils who already have an Education, Health and Care Plan (EHCP). The team also considers and conducts assessments for those who may need an EHCP.

You can find information about the process for requesting EHC needs assessment on the Local Offer.

SENAT is made up of the following roles:

Service Manager (Jo Hill)
• holds overall responsibility for the SEN Assessment Team
• offers line management support to the team managers
• supports decision-making and complex case management
• seeks to regularly monitor and review the service and its performance and develop and improve practice through careful analysis.

Team Managers
The team has five team managers who work closely together.
Each team manager:
• manages a small team operating within either our North or South areas
• is responsible for a specific caseload
• ensures their team members conduct EHC needs assessments and annual reviews, in line with statutory requirements.

Senior Planning Coordinators – North and South

There are five senior planning coordinators (SPCs). They work across the two larger North and South teams.
Senior planning coordinators offer day-to-day support to the planning coordinators and caseworkers. This includes:
• progressing pupils’ assessments and reviews
• providing oversight and guidance, as appropriate.
They may also deputise for the team manager, as required.

Senior Planning Coordinators – Preparation for Adulthood
There are five senior planning coordinators (SPCs) who focus on preparation for adulthood.
Senior planning coordinators:
• are annually allocated caseloads of older young people approaching adulthood
• are primarily focused on supporting the review and amendment of EHCPs for older young people
• may also support new assessments.

Planning Co-ordinators
There is a large team of planning coordinators, each situated either within the North or South team and line managed by a team manager. Each pupil who is either being considered for assessment, being assessed or has an Education Health and Care Plan (EHCP) will be allocated a planning coordinator (or senior planning coordinator to help them prepare for adulthood). Planning co-ordinators:
• coordinate the assessment or annual review process
• draft EHCPs, seeking advice where required
• liaise with settings to secure placements.
They do this with the support and guidance of the SPCs and team managers.


There are five caseworkers on the team. They who give specialist administrative support to all the work that SENAT undertakes.

Special Needs Officers

There are six special needs officers who:
• are qualified teachers
• offer support and guidance to schools in meeting the needs of learners with EHCPs
• provide a link between the service and our settings
• will offer training and support, as required.

Post-16 Officer
SENAT’s post-16 officer supports:
• a range of processes specifically related to young people over the age of 16, such as helping with high-needs funding in colleges
• the more complex assessments and reviews.

Tribunal Officer
The tribunal officer:
• offers specialist support associated with the SEN appeal process
• liaises with relevant partners
• works closely with the County Council’s Legal Services.

You can contact the team using the information available on the Local Offer. For more information see the West Sussex County Council SENAT web pages.

Autism and Social Communication Team (ASCT)

The ASCT supports maintained and mainstream schools and academies. The team promote the educational, social and emotional development of children and young people with ASC and Social Communication Difficulties (SCD). The team provides individualised advice, support and consultation. They support and challenge schools through:

– Consultation and Review Meetings (CARMs)

– observation visits

– bespoke transition support packages

– a variety of training for school staff and parents including the National Autistic Society’s EarlyBird Plus course, Autism Aware Award, Zones of Regulation

training for Trainee Teachers and Newly Qualified Teachers.

Contact details:

Email for referrals

For parent and school information and resources see team WIKI

Learning and Behaviour Advisory Team (LBAT)

A team of Advisory Teachers who work directly with WSCC maintained mainstream schools and academies. The team offer support, consultation, advice and challenge to schools. They work with schools to improve children’s educational outcomes and emotional well-being. The team offer CARMS (Consultation and Review Meetings), individual consultations and bespoke training. They work with schools to support children and their families. They offer support for learning and/or behaviour difficulties affecting a child’s progress in school.

Email for referrals

Education Psychology Service (EPS)

Key Contacts:

Interim Principle Educational Psychologist: Andrea Morgan

Service remit:
The service has statutory responsibilities. This includes advise, assess and support for those who have special educational needs, disabilities or are vulnerable. We also support people working with these groups. As part of the statutory process, this work involves working with: Children and young people where an Education, Health and Care Needs Assessment has been initiated. We have a duty to provide psychological advice to the local authority as part of this process. This includes the 0 to 25 age range.

Children and young people with an Education, Health and Care Plan (EHCP). This may include involvement in annual review processes and updated consultation. We also provide support to the local authority and schools and settings with the SEN and Disability Tribunal process.

Key activities:
All schools have a named contact EP who will conduct a School and EP Planning Meeting. These meetings are held between the Autumn and Spring half terms. Schools can discuss either whole school issues or individual pupils, with parental permission. Special schools receive termly planning meetings. Secondary schools and schools with SSCs can be offered a second meeting later in the academic year. In addition:
• We offer telephone consultation sessions for schools and parents to access consultation and advice.
• Critical incident support to schools following incidents or events which are potentially traumatising and/or upsetting for staff and/or pupils.
• Delivery of Early Bird and Early Bird Plus, a National Autistic Society accredited training programme for parents whose child has received a diagnosis of an autism spectrum disorder (ASD).
• We also have commissioned relationships with other agencies and are therefore currently able to offer interventions such as training for Emotionally Based School Avoidance (EBSA) and Emotional Literacy Support Assistants (or ELSAs).

Our wider Local Authority remit includes:
• The EPS also supports Portage, a home teaching service for children with complex needs identified before they move into an educational setting.
• SEND and Inclusion Strategy implementation.
• We also support the Virtual School, Adoption Service and provide psychological input to Fostering Panels
In addition, we also offer a chargeable service. Our chargeable offer includes a range of activities. These include:
• Training.
• Consultation.
• Supervision.

Further details of available training can be found in our training brochure on the West Sussex County Council website.

If you have any queries or requests for the EPS please contact us

Schools and Colleges Programme – Self Harm (EPS and Public Health)

The Schools and Colleges self-harm programme provides information and resources. They are able to answer questions and queries from the information and resources. They can also attend schools/meetings to discuss the self-harm offer and updates. They do not give advice on individual self-harm incidences/circumstances in children and young people.

To discuss the self-harm guidance or self-harm information and resources you can contact Danielle Wilkinson, the schools and Colleges Programme Manager for self-harm via email

More information on self harm visit the West Sussex County Council website.

Access is also available through this direct link to the West Sussex County Council website on the managing self-harm guidance and tookit

Sensory Support Team

The West Sussex Sensory Support Team works with children and their families, pre-schools and schools. They support and promote the inclusion of children with sensory needs in a range of settings. New referrals should be made to either the Visually or Hearing Impaired Lead Advisory Teacher.

To contact team and email referrals

Ethnic Minority and Traveller Achievement Support (EMTAS)

The team support full access to education. They aim to raise the attainment of Gypsy Roma Traveller (GRT) pupils. They also aim to raise the attainment of ethnic minority pupils, particularly those with English as an Additional Language (EAL).  The team offer advice and guidance to schools and families. They support parental and community engagement and deliver a range of training.

For EAL and Black, Asian and Minority Ethnic (BAME) queries

For Traveller Education Support queries

Pupil Entitlement

Pupil Entitlement works with Schools and Families to ensure children and young people have access to their entitlement to a suitable education. It consists of the following teams:

School Admissions,

Fair Access,

Investigation and Elective Home Education,

Children Missing Education,

Children in Employment and Entertainment

and Free School Meals.

Head of Service – Ellie Evans

For more information visit the West Sussex County Council website.

Children Missing Education (CME)

The Local Authority has a duty to identify children who are missing education i.e. not on a school roll or in any other provision. The team will work with families to engage or reengage with education and identify a suitable provision.

Manager – Sara Hughes

Children in Employment & Entertainment (CIEE)

The team work to ensure that children who are employed or who are engaged in the entertainment industry do so safely. The team work to ensure these children are working within the legislation and bye-laws governing this area.

Manager – Sara Hughes

Pupil Admissions Team

The Pupil Admission Team coordinate the admission of children Starting School, Junior and Secondary Transfers in West Sussex. This is part of the National Scheme of co-ordination.

They also co-ordinate all In Year admissions for community and controlled schools and many of the academy schools.

They advise parents and schools on admissions, applying for a school place except for children with Education Health Care Plans.

Admissions North Contacts:

Contact team via email

Admissions North Manager – Linda Bubb – contact Linda via email

Admissions South Contacts:

Contact team via email

Admissions South Manager – Helen Moules – contact Helen via email

Attendance Investigations and Elective Home Education (EHE) Teams

The Pupil Entitlement Team focus on attendance; children missing in education; elective home education (EHE); child employment and entertainment.

The Pupil Entitlement Investigation team work with schools and families.The team work to ensure children and young people have access to their entitlement to a suitable education.

The Local Authority must ensure that children have access to a suitable education. The team work with families to offer advice and support if parents choose to take responsibility for their child’s education at home.

Team Manager – Andrew Parker

For Elective Home Education specific enquiries

Fair Access Team

The team manage the admissions of children to school, who do not have a school place and meet the Fair Access Protocol criteria. The team provide advice, support and guidance to schools, parents and governors. The team give advice about the exclusion process and signpost schools when a pupil is at risk of exclusion. The team commission places for children who have been permanently excluded, require support when they are at risk of exclusion. They also support children who have health needs, which impact on their ability to attend school.

Team Manager – Kate Watson or tel: 03302 225414

Free School Meals

This service confirms the number of pupils eligible for free meals to be provided by the school if requested by parents. The service determines the following year’s funding for the provision of free meals for the school/academy. The service also forms part of the data set for the calculation of the Pupil Premium.

Contact the Free School Meals Service via email

Post 16 and Compliance

Head of Service – Danny Pell

Data and Intelligence Team

The team look after the majority of statutory returns, such as school census. They also deal with data analysis and reporting on most aspects of data within Education and Skills including:

School Effectiveness,

SEND and Inclusion,

Virtual School,

Post-16 Support,

Pupil Entitlement

and School Organisation.

Senior Data and Intelligence Officer – Matthew King

To email for schools census and related queries

To email for other Education and Skills data queries and requests

To email for post 16 general requests and queries

SEND Information Advice and Support Service (SENDIAS)

West Sussex SEND Information, Advice and Support (SENDIAS) Service provides information, advice and support. They offer this to children and young people who have special educational needs and/or disabilities. They also this service to their parent or carers.

The service is impartial and confidential.

Parent/carers can contact via email

Children/young people can contact via email

For more information click on the SENDIAS website link or access the SENDIAS Early Childhood Support WIKI

Capital Planning and Academy Conversions

Assistant Director School Organisation – Graham Olway – to contact via email

Lead Officer for school organisation issues across West Sussex.

For more information for school place planning click on this link

For more information for academies click on this link


Principal School Transport Officer – David Crockford

The transport team work closely with SENAT to help with school transport for children with an Education Health and Care Plan (EHCP) who meet the distance criteria. Cases are considered on individual circumstances.

For further information, click this link.

Catering Services

The team provide primary schools and academies with access to the managed corporate catering contract(s) with our providers- Chartwells and Easy Lunch. The team provide an in-house catering service in the West Sussex County Council (WSCC) special schools.

The team also support primary and secondary schools that deliver their own in-house catering service, or who contract directly to a provider. The team support ensures compliancy with food hygiene and Government school food standards. This can include supporting schools to run a procurement to select a catering provider.
The team carry out means tested Free School Meal checks via a traded Service Level Agreement (SLA) that is available on the West Sussex Service for Schools (WSSfS) to purchase.

Head of Catering Services – John Figgins – to contact via email

To contact catering administrative support via email

For more information on the service click on this link or for more information on free school meals click on this link

Child and Adolescent Mental Health Service (CAMHS)

We provide specialist NHS services and support to children, young people, families and carers. The support is for those who are experiencing difficulties with their emotional, psychological and mental health. CAHMs have teams of staff across Sussex and in the community who can help get the support that you needed.

For more information click this link

Child Development Centres

Child Development Centres (CDC) include a varied team of health staff to assess and treat children with developmental and special needs.

How To Access
Parents and carers can ask any health professional who knows their child to complete a referral form and send it in to the Child Development team. In some cases referrals from schools will be accepted, please check if you are unsure.
Usually the GP, School Nurse or Health Visitor will refer a child, with the parents’ permission. With prior notice, an interpreter or translator can be organised to attend the appointment.

Haywards Heath CDC:

Burgess Hill, East Grinstead, Haywards Heath

Contact details:
Sam Lewis
Child Development Centre
Nightingale Primary Care Centre, 2nd Floor
Butlers Green Road
Haywards Heath RH16 4BN
Tel: 01444 414100
To contact via email

Crawley and Horsham CDC:

Coverage: Crawley, Horsham

Contact details:
Clare Wilson
Contact Details
Clare Wilson
Centre Coordinator
Child Development Centre,
1st Floor, Green Wing,
Crawley Hospital,
West Green Drive,
Crawley, RH11 7DH
Tel :01293 301010
To contact via email
[email protected]

Chichester CDC:

Coverage: Arundel, Bognor Regis, Chichester, Midhurst

Contact Details:
Child Development Centre
Westhampnett Centre 28-29 Westhampnett Road
Chichester PO19 7HH
To contact via email
CDS Co-ordinator – Karen Jarvis
Tel: 01243 793639


Coverage: Worthing, Littlehampton, Shoreham, Steyning, Henfield

Contact details:
Community Paediatrics Department
Child Development Centre
Worthing Hospital
Lyndhurst Road
West Sussex, BN11 2DH
To contact via email
Tel: 01903 286700

Children’s Community Nursing (including Special School Nursing)

Sussex Community NHS Trust is the lead provider of Children’s Community Nursing Services (CCNS) across West Sussex. The service provides a comprehensive model of community nursing, to best meets the needs of four groups of children and young people identified within NHS at Home (Department of Health 2011).
• Children with acute, short term conditions
• Children with long term conditions
• Children with complex health needs, disability and continuing care needs
• Children with life limiting and life threatening conditions

Key contacts:

Crawley (North) team – Rachel Barry , Team Leader
Tel: 01293 301013

Worthing (South) Team – Sue Kendall, Team Leader
Tel: 01273 696011 ext.6200

Chichester (West) team – Gill Cunningham, Team Leader or
Jane Evans, Snowdrop Palliative Care Team Leader
Tel: 01243 793619

For more information click on this link

Community Mental Health Liaison Service (CMHL)

The Community Mental Health Liaison Service (CMHL) provides an early intervention and prevention service for professionals who are working with young people under the age of 18. The service is for those who are concerned about a young person’s mental health and wellbeing.

The service operates Monday-Friday, 09.00-18.00 and a Professionals Access Point will be in operation between the hours of 12.00-17.00, Monday-Friday for professionals to call or email when seeking advice about a young person’s mental health.

To contact the team via email

Telephone: 0300 304 0304

Occupational Therapy (OT)

Occupational Therapy (OT) provide assessment and therapy to help children develop life skills and increase their participation in school. They work with children who have a variety of difficulties including children with:

– developmental delay,

– learning difficulties,

– physical difficulties,

– sensory or coordination problems.

The service can help children develop play and self-care skills such dressing, eating and drinking, washing and toileting. They can help children achieve their potential in school by developing their fine motor and coordination skills.

The service may offer advice and support or offer individual or group therapy to help children develop specific skills. Other strategies include recommending changes to the environment by with specialist equipment such as small kitchen aids or chairs.

How To Access

Any health or education professional can make the initial referral to occupational therapy. Parents and professionals can re-refer to the service if their children have previously been seen by an occupational therapist in West Sussex.

To Contact:

Central Team

Nightingale Primary Care Centre

Butlers Green Road

Haywards Heath

West Sussex RH16 4BN

Tel: 01444 414100

Crawley CDC

Crawley Hospital

West Green Drive


West Sussex RH11 7DH

01293 600300 Ext. 3682

West Team

Sussex Community NHS Trust

Children’s Centre

Worthing Hospital

Lyndhurst Road


West Sussex BN11 2DH

Tel: 01903 286716 or to contact via email

Physiotherapy for Children

Provides a paediatric physiotherapy service for children aged 0-19 years. The service assess and treat children with neurological, neuromuscular and motor development problems. As a community service, they see children at home, school or nursery if appropriate, as well as at children’s hospital centres. The service offers clinics, individual sessions and group exercises, tailored to individual children’s needs.

How To Access
We take referrals from


Health Visitors,

Minor Injury Units,


Hospital Consultants,

School Nurses,

Speech and Language Therapists,

Occupational Therapists,



and Dieticians.

To contact:

Children’s Centre
Worthing Hospital
Lyndhurst Road
West Sussex BN11 2DH
Tel: 01903 286716 or via email

Central Team

Hilltop Children’s Unit
Horsham Hospital
Hurst Road
West Sussex
RH12 2D
Tel: 01403 227000 ext 7103
Nightingale Primary Care Centre
Butlers Green Road
Haywards Heath
West Sussex
RH16 4BN
Tel: 01444 414100

Westhampnett Centre
Child Development Centre
28-29 Westhampnett Rd
West Sussex PO19 7HH
Tel: 01243 793606

Speech and Language Therapy Team (SALT)

The Speech and Language Therapy Team support children and young people aged 0-19 years. They offer support with speech, language and communication and/or swallowing difficulties.
Some children find talking and listening harder than others. They might find it hard to understand what words and sentences mean. Some struggle to find the right words or sounds to use and put them in order. These children may need help from a speech and language therapist to develop good communication skills. Speech and language therapists offer assessment, advice and support in close partnership with families and other professionals. Some speech and language therapists also help children with eating and drinking difficulties
How To Access
Anyone including parents can refer to our children’s speech and language therapy service. If anyone other than the parent is referring the child, the referral must always be made with the parent’s consent.

To contact:

West Sussex South Area (including Shoreham, Worthing and Littlehampton)
Tel: 01273 696011 ext.6131
Sussex Community NHS Foundation Trust
Speech and Language Therapy Service
Unit 3 The Quadrant
60 Marlborough Road
Lancing Business Park
Lancing BN15 8UW

West Sussex North Area (including Crawley, Horsham and Mid Sussex)
Tel: 01403 227000 ext.7165
Sussex Community NHS Trust
Speech and Language Therapy Service
Horsham Hospital
Hurst Road
Horsham RH12 2DR

West Sussex West Area (including Bognor Regis, Chichester and Midhurst)
Tel: 01273 696011 ext.5108
Sussex Community NHS Foundation Trust
Speech and Language Therapy Service
Bicentennial Building, 2nd Floor
Terminus Road

Healthy Child Programme (HCP) (including school nurses)

Healthy Child Programme (HCP) teams lead and deliver the Healthy Child Programme. They provide services from pregnancy to age 19. The HCP is the universal evidence-based public health programme for children and young people. The programme provides a range of health interventions and support, beginning in pregnancy and continuing through to the end of formal schooling.

HCP teams cover geographical areas with links to children’s centres, schools and doctor’s surgeries.

The teams comprise of School Nurses, Health Visitors, Registered Nurses, Community Nursery Nurses and School Health Assistants.

The HCP team can support children, young people and families with a variety of issues. These include:
Feeding and nutrition
Behaviour and Sleep management
Parenting issues
Maternal mental health
Emotional health
Child protection issues.

The teams work in partnership with other agencies to develop and deliver plans of care to the most vulnerable children and families.

West Sussex

How To Access
Families can access the HCP teams by a variety of routes – themselves, through children’s centres, schools or doctor’s surgeries. No referral is necessary – any woman who is pregnant will automatically have contact with her health visitor, as should families with young children who move into West Sussex.

Additionally, young people can access the service using text to ‘ChatHealth’ on 07480 635424.

Appointments with the Healthy Child Programme are held through a variety of ways, including face to face appointments, video consultations, and telephone consultations.

To Contact:

Our advice lines are open 9am to 4.30pm Monday to Friday (excluding Bank Holidays). Please contact the advice line for the region in which you live
Health Visiting:

Arun & Chichester 01273 696 011 ext 5267 or to contact via email

Crawley 01273 696 011 ext 6860 or to contact via email

Horsham 01273 696 011 ext 4872 or to contact via email

Mid-Sussex 01273 696 011 ext 6606 or to contact via email

Worthing & Adur 01273 696 011 ext 6171 or to contact via email

School Nursing Advice line
The school nurse advice line is available from 9am to 4:30pm, Monday to Friday (excluding bank holidays). Please call us on 0300 303 1137 or you can contact via email:

Horsham, Worthing & Adur

Crawley and Mid-Sussex

Arun & Chichester

Chat Health
You can text us anytime, and we will return your call within 24 hours Monday to Friday 9am – 4.30pm, except for bank holidays and weekends.

Early Years Planning and Review Meeting (EYPARM)

Portage is a home visiting educational service for very young children (0-3) with significant support needs from birth. Other pre-school children are referred as their needs are identified. Portage provides support for families by working alongside parents. The service offers practical help and ideas to encourage a child’s emerging skills.

To contact the team via email

To access the open referral leaflet click this link

Information for parents is available on the Local Offer – click this link

Portage also run the National Autistic Society EarlyBird parent Programme. For more information click this link

Early Help

Termly consultations are a part of the WSCC preventative offer to support early identification of vulnerable children in partnership with families, parents and carers, Early Years Settings, schools, FE colleges and specialist provision.

Termly consultation also forms part of the prevention strategy to safely reduce the demand on Children’s Social Care by providing early intervention.

Any child may benefit from Early Help, but all school and college staff should be particularly alert to the potential need for Early Help for a child who:

• is disabled and has specific additional needs;
• has special educational needs (whether or not they have a statutory education, health and care plan);
• is a young carer;
• is showing signs of being drawn into anti-social or criminal behaviour, including gang involvement and association with organised crime groups;
• is frequently missing/goes missing from care or from home or from school;
• is misusing drugs or alcohol themselves;
• is at risk of modern slavery, trafficking or exploitation;

• is in a family circumstance presenting challenges for the child, such as substance abuse, adult mental health problems or domestic abuse;
• has returned home to their family from care;
• is showing early signs of abuse and/or neglect;
• is at risk of being radicalised or exploited;
• is a privately fostered child.

The Early Help offer spans levels 1-3+ on the Continuum of Need where children and families can expect a response that meets their needs, examples of support are:

– signposting

– Crisis support

– Enabling Families

– Targeted support through an Early Help Plan led by a Family Support Worker or Family Support Key Worker

– Youth Intervention

– Young Carers Support

– Find It Out for young people

– Group Work

– Youth Emotional Support

All West Sussex schools and colleges have an allocated early help worker, available via the local Early Help Hub. For more information, click this link

Early Help Duty line – contact via email

For more information on Family Information Service, click this link

For more information on Tri-X for WSCC staff, click this link

For more information on Safeguarding Children Partnership, click this link

For more information on YourSpace, click this link

Family Information Service

The Family Information Service (FIS) is run by West Sussex County Council. The service offers free, impartial, up-to-date information to all families on activities, services and childcare. The service is the only direct link with the Office for Standards in Education, Children’s Services and Skills (Ofsted) for registered childcare in West Sussex.

To contact via email

Local Authority Designated Officer (LADO)

The Local Authority Designated Officer is a WSCC officer. The officer manages allegations for those who work or volunteer with children, including school staff.

The LADO team number 0330 222 6450 is monitored Monday to Friday, 09.00-17.00

To contact the team via email

For more information, click this link

Intensive Planning Team (IPT)

The team offer professionals expertise across Education, Health and Social Care.

– The team supports the network around the child/young person and their family. They identify creative ways to achieve good outcomes. They develop positive and person-centred solutions. This includes the identification of alternative support and funding streams.

– The team ask that the Graduated Approach has been followed, applied and has been unsuccessful.

– Referrals are through professionals only.

– The team require family/carer and school to give their consent for information to be shared with project partners. All involved are expected to be actively engaged with IPT and open to change and doing things differently.

To contact the team via email


Principal Solicitor – Diane Henshaw – to contact via email

Youth Emotional Support Service (YES)

YES is a free service that works with young people aged 11-17 years. Referrals can only be accepted up until the young person’s 18th birthday.
YES support young people with a variety of mental/emotional health issues including low mood, feelings of anxiety, relationship issues and self-injury.

Telephone: 0330 222 6711

For more information click the link

Young Carers

The Young Carers Team provide an assessment and support service to young carers, aged 0-18 years, and their families, across West Sussex. This can include:

– home visits followed by direct work with the family,

– or the provision of short breaks through groups, commissioned services or activities.

The team also provides consultation and training to other professionals. The training covers the needs of young carers, including raising the awareness across the Integrated Prevention and Earliest Help, Children’s and Adult’s Services.

Team Manager – Lorraine Butcher

Youth Justice Service

The Youth Justice Service aims to reduce offending behaviour by children and young people. The Service help young people to change their behaviour. Children and young people are supported to make more positive choices about their futures.

To contact the team via email or tel: 03302 223 336